Terms of Service

1. Agreement and eligibility

By accessing or using the service, you agree to these Terms. You must be at least 18 and authorized to bind the business or organization you represent. If you do not agree, do not use the service.

2. The service

TechUpServices.in provides tools for WhatsApp conversations, contacts, consent records, broadcasts, templates, automated workflows, integrations, and operational reporting. Features and limits depend on the selected plan and connected providers.

3. Accounts and access

• Provide accurate account and business information and keep it current.
• Protect credentials, team access, connected accounts, and activity performed through your workspace.
• Notify us promptly about suspected unauthorized access.
• Use roles and permissions appropriate to each team member’s responsibilities.

4. Acceptable use

You may not use the service to send unlawful or unsolicited messages, evade consent requirements, harass or deceive people, distribute malicious code, infringe rights, probe other accounts, disrupt the service, or violate applicable law or provider policy.

5. WhatsApp and connected providers

Your use of WhatsApp and other integrations is also governed by those providers’ current terms, commerce rules, messaging policies, rate limits, and technical requirements. You are responsible for your recipients, content, lawful basis, consent, templates, and provider accounts. Provider changes or outages may affect the service.

6. Trials, subscriptions, and charges

• Trial length, plan price, billing cycle, limits, and included features are shown when you select a plan.
• Paid subscriptions renew for the selected billing cycle until cancelled.
• Usage-based WhatsApp or third-party provider charges may apply separately from the subscription price.
• Taxes may apply. Except where law requires otherwise, fees already charged are non-refundable.
• We may change future pricing or plan features with reasonable notice.

7. Customer data and privacy

You retain rights in data you submit. You authorize us and our providers to process it as needed to operate, secure, support, and improve the service and to follow your instructions. You are responsible for having the rights and notices needed to provide that data. Our Privacy Policy explains our data practices.

8. Intellectual property and feedback

We and our licensors retain rights in the platform, software, design, and documentation. We grant you a limited, non-exclusive, non-transferable right to use the service during your subscription. If you provide feedback, you permit us to use it without restriction or compensation.

9. Suspension and termination

You may stop using the service or cancel renewal through available account controls. We may restrict or suspend access for non-payment, security risk, unlawful conduct, provider-policy violations, material breach, or when required by law. On termination, access ends and data is handled under the Privacy Policy.

10. Availability and disclaimers

The service is provided on an “as available” basis. We work to maintain reliability but do not guarantee uninterrupted operation, specific business results, message delivery, provider approval, or continued availability of third-party services. To the extent permitted by law, implied warranties are disclaimed.

11. Liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, goodwill, or data. Our aggregate liability relating to the service will not exceed the fees you paid us in the 12 months before the event giving rise to the claim.

12. Changes and contact

We may update these Terms and will post the revised date above, with additional notice where required. Continued use after an effective update means you accept the revised Terms. Questions can be sent to legal@techupservices.in.